When Soft Skills Take the Lead

A Scrum Master's Story + 6 key take aways

👋 Hey, Carlos here! Welcome to “The Holistic Leader”, your weekly source of simple and honest leadership, Agile, Management & team insights.

These days, there’s a lot of talk about how "Agile is dead" or just another passing trend. Some even argue that Agile is ruining teams and isn’t working anymore.

But from my perspective, the problem isn’t with Agile itself, it’s how people focus too much on the frameworks, processes, and techniques, rather than what truly matters: soft skills.

You can tell how experienced Scrum Masters and Agile Coaches are by observing how they use their soft skills to help teams achieve their goals. It’s these skills, beyond any process or framework that make all the difference.

If I had to categorize the levels of expertise (which, in my opinion, don’t actually exist), it would come down to this: “You either have the skills, or you don’t.”